Aged Care Quality Standards, Self Assessments, Audits & PCI

Aged Care Quality Standards, Self Assessments, Audits & PCI

From July 2019, the new Aged Care Quality Standards mean that providers need to adapt the way they respond to self assessments, audits and plans for continuous improvement.  Although the transition may seem overwhelming, with the help of Coverage, we can simplify your administration and reporting.

We all want improved quality of care for our customers, but that doesn’t mean that reporting on our capabilities should be difficult.

The new Standards bring consistency across all aged care providers, but unfortunately the the reporting requirements are a little disjointed.

Umbrella Solutions designed Coverage to simplify the efforts required to produce reports for:

  • self assessment
  • audits, both announced and unannounced
  • plan for continuous improvements (PCI)

Documents for self assessment, audit and PCI

Providers understand that if self assessment or audits aren’t managed correctly, they can lead to notices of non-compliance, or worse, sanctions.

Plans for continuous improvement add an additional viewpoint for the Government which may also have an impact on service status. Risk management is key to improving services, so the better visibility you have on your PCI activities, the more prepared you’ll be for the audits.

Aligning self assessments, audits and plans for continuous improvement

At first glance, these three activities seem quite distinct, however that are all share fundamental elements:

  • record evidence of compliance
  • record and status of improvement actions
  • self rating for each Standard’s Requirements.
  • ability to put forward other information

Armed with important understanding, Umbrella Solutions developed Coverage to have a central data store of rating, evidence, actions and other information.

This allows you enter the data once, but have it appear in self assessment, audits and PCI reports.

Record your information against the Standards and Requirements, Coverage then uses it for self assessments, audits and PCI

With Coverage, you’ll has less data entry and can instantly produce reports for internal use or reporting back to the Aged Care Quality and Safety Commission.

Coverage also brings your PCI to life. Now you can monitor changes as they happen so you can track your improvements across your facility, home care services or even your whole Provider service portfolio.

Coverage Plan for continuous improvement screenshot

To see Coverage, our aged care standards software, in action, check out our product page.

Umbrella Solutions isn’t stopping at Coverage.  We are developing a broad suite of aged care software and solutions.  We’d love to hear about your ideas, so we can develop solutions that simplify your job.  Reach out to us via our contact us page.

Posted in Government Initiatives, Software and Services.